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stacyannjm

Remote worker with 15+ years of experience - Last seen ago

I am a dynamic professional with over a decade of experience in customer service. I have also acquired experience in Logistics, Billing / Invoicing and Sales. I have completed my Bachelor of Science in Business Administration and recently completed a certificate from Harvard Business Online school in Business Analytics. I am currently serving as a Remote High Ticket Closer at David Omari Social Media Academy. My dedication extends beyond this role, as I have also provided training and coaching to appointment setters within the program, demonstrating my commitment to team development.

Prior to this current role, I have honed skills in diverse settings, including as a Chat Operator at Remotely4U in the United Kingdom and as a Customer Success Advisor/Billing Agent at Ecolab Jamaica Ltd. My experiences have equipped me with a keen problem-solving ability, attention to detail, and a knack for delivering outstanding customer service across various channels. My proficiency in data entry and customer relationship management has been consistently demonstrated throughout my career.

I am currently seeking opportunities in roles such as Customer Success Supervisor / Manager, Sales Representative, or similar positions that leverage my extensive experience and skills in customer service, logistics, invoicing or sales. My adeptness in Microsoft Office Suite, inbound/outbound sales, customer service, and various communication platforms makes me a valuable asset to any organization aiming for excellence in customer satisfaction and revenue growth.


Skilled in customer support front end backend office365 logistics data entry customer service supervisor 
Fluent in english
Preferred annual pay (min) $35,000/year
Preferred hourly pay (min) $16/hour
Last seen 1 year ago
Signed up 1 year ago
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๐ŸŽ– Early adopter

Employment

2023 - 2024: High Ticket Closer @ David Omari Social Media Academy

2019 - 2023: Customer Success Advisor / Billing Agent @ Ecolab Jamaica Ltd

2014 - 2019: Logistics & Customer Service Representative @ Mailpac Services Limited

2013 - 2014: Customer Service Representative @ Airpak Express Limited

2010 - 2013: Customer Service Representative @ ACS Xerox Company

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