Remote worker with 4+ years of experience - Last seen 1 day ago

With several years of experience in customer service and technical support, I have developed strong problem-solving abilities and an aptitude for multitasking in fast-paced environments. My career spans across various industries, including retail, food service, and technology, where I have honed my skills in team leadership, client relationship management, and operational efficiency. I thrive in roles that require excellent communication, organization, and the ability to adapt to changing needs.
I have demonstrated success in managing customer inquiries, resolving complex issues, and maintaining high service standards in diverse settings. Whether it's managing reservations at Booking.com, providing technical support at Dyson, or overseeing daily operations as a café manager, I bring a proactive, results-driven approach to all my roles.
Currently pursuing a degree in Mechatronics Engineering, I am excited to continue expanding my skills and applying my experience to new challenges.

🛂 Nationality	🇨🇴 Colombia
🏡 Residency	🇨🇴 Colombia
📍 Location	🇨🇴 Colombia
Remote OK	rok.co/@sofia_bogota
LinkedIn	https://www.linkedin.com/in/sofia- bogota-187b65233
Skilled in	react js html ux ui customer support marketing front end backend office365 excel salesforce workday pega crm conflict resolution complaint management service optimization empathy active listening verint calabrio techsee catapult canva automation ai tools c plus plus java problem solving task management inventory management multitasking document creation team leadership reporting process improvement
Fluent in	spanishenglish
Preferred timezone	Eastern time
Preferred annual pay (min)	$40,000/year
Preferred hourly pay (min)	$7/hour
Last seen	1 day ago
Signed up	3 days ago
Badges	👩‍💻 Remote worker 🎖 Early adopter