Remote worker with 12+ years of experience - Last seen 2 years ago

Performance-driven Success Manager with a wealth of experience in Saas-based CXM platform, Social media marketing, Telecom & Tech and the Patent industry. Experience in effective communication between key customer stakeholders and internal stakeholders to drive sales and revenue, developing client onboarding processes, increase customer adoption, retaining, upselling and cross-selling of Customer Care Module in Sprinklr for customers from Technology, Fintech and Telecom industries owning a book of business of $6 M in Sprinklr and $1.2 M in Acqueon.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇬🇧 United Kingdom
Remote OK	rok.co/@simi_0102
LinkedIn	https://www.linkedin.com/in/simi-mathew-ba21ba75/
Instagram	hermindtrumpet
Skilled in	leadership consulting telecommunications sales market research b2b saas financial services product management analytics fintech digital media social media legal customer success salesforce product adoption upsell cross sell value realization audit customer retention ebr qbr customer satisfaction account strategy csat post sales customer onboarding experience management relationship management jira project dev project management management reporting marketing customer advocate team management communication skills product demos case management social listening business analysis relationship manager impact assessment high level design low level design product enhancement network monitoring sql unix engineer draft patents sprinklr gainsight zendesk microsoft office
Fluent in	english
Preferred annual pay (min)	$70,000/year
Last seen	2 years ago
Signed up	2 years ago
Badges	👩‍💻 Remote worker 🎖 Early adopter