Remote worker with 3+ years of experience - Last seen 5 months ago

Hello,

I'm Ibukun Shobola, a dedicated customer support professional with a passion for delivering exceptional service. As an empathetic and patient individual, I remain calm and composed, even in challenging situations. I focus on understanding customers' concerns, providing tailored solutions, and building trust through personalized support.

In addition to my customer-centric approach, I possess hands-on experience with various Customer Relationship Management (CRM) tools, including Zendesk, Hubspot, Freshdesk, and Intercom. I'm well-versed in navigating these softwares, managing tickets, and utilizing their features to deliver efficient and effective support.

By combining my customer support skills with my CRM expertise, I'm able to provide seamless support experiences that drive customer satisfaction and loyalty. I look forward to utilizing my skills and experience to make a positive impact in your organization.

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@shobolab
LinkedIn	https://www.linkedin.com/in/ibukun-shobola
Skilled in	customer service customer support virtual assistant executive assistant crm expert
Fluent in	english
Preferred annual pay (min)	$45,000/year
Preferred hourly pay (min)	$20/hour
Last seen	5 months ago
Signed up	5 months ago
Badges	👩‍💻 Remote worker 🎖 Early adopter