Customer Success Manager with 8 years of experience in building strong client relationships and driving customer satisfaction. Skilled in onboarding, retention, upselling. Dedicated to ensuring client success and delivering exceptional service. Thrives in remote environments and adept at fostering collaboration across distributed teams. Ready to leverage my expertise to drive positive outcomes for remote-based companies.
๐ Nationality | ๐ฎ๐ณ India |
๐ก Residency | ๐ฎ๐ณ India |
๐ Location | ๐ฎ๐ณ India |
Remote OK | rok.co/@shashicertain |
https://www.linkedin.com/in/shashank-thite-4b649018?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=android_app | |
Skilled in | customer success saas account management onboarding retention strategies technical support communication skills remote collaboration salesforce zendesk intercom jira slack zoom google workspace data analysis mixpanel business review renewals |
Fluent in | englishhindimarathi |
Preferred timezone | +8 |
Preferred annual pay (min) | $35,000/year |
Preferred hourly pay (min) | $20/hour |
Last seen | 8 months ago |
Signed up | 8 months ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2019 - 2024: Customer success manager @ Mindtickle
2017 - 2019: Key account manager @ Ecolibrium Energy
2016 - 2017: Sr. Product consultant @ SEARCE
2013 - 2016: Master of Computer Applications @ University of Pune
2009 - 2012: Bachelor of Computer Applications @ University of Pune