Remote worker with 5+ years of experience - Last seen 1 year ago

Highly analytical and competent Quality Assurance Specialist with 2 years of expertise in developing and implementing cutting-edge quality processes and methods to secure scalable, long-term business success. A proven track record of continuously delivering service standards per SLAs; maintaining the highest levels of productivity and quality in all processes, and performing administrative tasks. Skilled in team leading and mentoring, SOPs designing, and internal audit including familiarity with KPIs, SLA infractions, and quality assurance framework.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@santosh171
LinkedIn	https://linkedin.com/in/santoshsharma171
Skilled in	quality control root cause analysis internal audit sop designing sla stakeholder management customer service team leading coaching sql excel
Fluent in	englishhindi
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter