Remote worker - Last seen 4 months ago

Customer Service, Team Management & Sales Expert | Client Relationship Specialist

With extensive experience spanning customer service, team management, and sales, I have developed a strong expertise in driving customer satisfaction, improving operational efficiency, and building strong client relationships. My career has been marked by a passion for delivering innovative solutions, whether in customer support, content creation, or administrative management.

Currently, I serve as the Station Manager at SuperVault/Fintech, where I am responsible for designing training modules, creating digital content for brand advertisement, and managing client accounts in collaboration with banks and suppliers. My proactive approach in working closely with vendors to close deals has contributed significantly to the organization's growth.

Previously, I served as a Content Writer and Virtual Assistant at Prag News Channel, supporting content creation and managing administrative tasks, as well as assisting in virtual assistance for the channel. I have also held roles in customer-centric support, ticketing, fashion coordination, and administrative management, where I demonstrated strong leadership in managing teams and ensuring high-quality service delivery.

In addition to my professional experience, I am proficient in travel systems such as Amadeus, World Span, Travelz.co, and Travel Boutique, and I am skilled in team management, problem-solving, and client relationship management. I have effectively led teams of 10-15 members, trained personnel, and handled complex customer issues, always striving for excellence in service.

With a background in the service industry and strong technical proficiency in Microsoft Office, I am adept at managing multiple tasks and meeting deadlines in high-pressure environments. My ability to communicate effectively and collaborate with cross-functional teams has been a key factor in my success.

I am passionate about utilizing my skills to contribute to an organization that values growth, client satisfaction, and innovation.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@sangeetara
LinkedIn	https://linkedin.com/in/sangeeta-s-349531161
Skilled in	customer support team management communication content creation virtual assistance travel systems amadeus world span travelz co travel boutique ticketing sales negotiation problem solving team leadership customer satisfaction administrative support microsoft office excel word powerpoint calendar management multi task management reporting staff training recruitment event coordination social media management advertising travel planning post booking services backend operations vendor relations vendor management digital content creation content writing ux ui client account management fashion coordination project management marketing strategy ms office powerpoint excel word html
Fluent in	englishhindibengalimizobroken german
Preferred timezone	IST(8am to 7pm anytime),UST ( 9am to 6pm or any other time also flexible), EST(8am to 7pm any time flexible)
Preferred annual pay (min)	$15,000/year
Preferred hourly pay (min)	$58/hour
Last seen	4 months ago
Signed up	7 months ago
Badges	👩‍💻 Remote worker 🎖 Early adopter