Remote Customer Support Specialist with 5+ years at Expedia Group, British Airways & Verizon Wireless. I specialize in email/chat support, escalation handling, and quality audits using tools like Zendesk, Zoho, Intercom, and Salesforce.
I thrive in async environments with clear structure and calm communication. Open to part-time or flexible remote roles in CX, admin coordination, or ticket triage.
Currently focused on healing + freelancing. Reliable, empathetic, and timezone-aware.
๐ Nationality | ๐ฎ๐ณ India |
๐ก Residency | ๐ฎ๐ณ India |
๐ Location | ๐ฎ๐ณ India |
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rok.co/@saltysingh900 |
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https://www.linkedin.com/in/jasmeet-singh-69209422b |
Skilled in | customer support escalation handling chat support email support ticket triage crm zendesk zoho intercom salesforce remote admin async support ops quality audits cx inbox management virtual assistant |
Fluent in | englishhindipunjabi |
Preferred timezone | +4,+4.5,+5,+5.5,+6,+7,+8,+9 |
Preferred annual pay (min) | $6,000/year |
Preferred hourly pay (min) | $7/hour |
Last seen | 1 month ago |
Signed up | 1 month ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2024 - 2025: Advanced Traveler Support @ Expedia Group
2022 - 2023: CX Advisor @ British Airways
2021 - 2022: WebChat Support @ Tech Mahindra
2020 - 2021: Sales Advisor @ Concentrix