An enthusiastic, diligent and competent Executive with years of proven professional experience serving a variety of Industries by holding different job roles, in the Areas like; Sales, Guest/Customer Service/Support, Operations, Administration and Supply Chain (among others). I am a tech-savvy, who has always taken a keen interest in learning about new technologies, understanding technical concepts and enjoyed leveraging them to streamline business processes. A self-starter, who has always striven to provide quality customer service and contributed to teamโs success by demonstrating exceptional communication and outstanding interpersonal skills. I have always paid extra attention in understanding Clientsโ needs and pain-points before making appropriate product recommendations to them.
Moreover, Iโve also proven my abilities in understanding how to optimize Campaigns for maximum ROI, track performance metrics, offer Promotions and limited-time offers and analyze data to have informed future decisions. I am adept at comfortably using various digital tools, such as CRMs, Sales Engagement Softwares, Email Marketing Platforms, Customer Support tools, and Social Media Networks (on a daily basis) to reach potential Customers. I have always built strong and long-lasting relationships with Clients and provided them with appropriate solutions, which led to enhancing customer loyalty & retention. I specialize in running day-to-day sales and business Operations successfully, have a track-record of staying on top of my KPIs throughout and continuously meeting/exceeding sales Targets and assigned Quotas by leveraging extensive knowledge of available products.
2021 - 2023: Account Executive @ Motive