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sabahatsaif25

Remote worker with 4+ years of experience - Last seen ago

Sabahat Saif โ€” Customer Support & Sales Specialist | Remote Support Professional

Iโ€™m a dedicated customer support and sales professional with 4+ years of experience delivering high-quality service in diverse industries including tech, logistics, and finance. Iโ€™ve led teams, resolved complex technical issues, and supported international clients with empathy and efficiency. My expertise includes remote customer care, technical troubleshooting, CRM tools, and client relationship management.

Career Highlights:

Service Lead at Iberianz โ€“ Led the services department, managed operations, and maintained client satisfaction.

Technical Support Specialist at ibex Global โ€“ Resolved technical issues as a TV Tech Expert for SquareTrade (AllState Warranty).

Sales Agent at Trucking Funder (USA) โ€“ Successfully closed sales in a competitive trucking finance market.

Freelance Customer Support for TCS โ€“ Handled global queries and delivered remote support to international clients.

Experienced Content Writer โ€“ Worked with global clients, enhancing my communication and research skills.

I thrive in remote environments and bring reliability, problem-solving, and clear communication to every project. Letโ€™s work together to create great customer experiences.


Skilled in customer support technical support sales crm zendesk freshdesk intercom email support chat support remote support client communication team management microsoft office office365 excel google workspace technical troubleshooting soft skills call center bpo content writing remote work customer success time management cold calling upselling telesales inbound support outbound support service lead team leadership english communication quickbooks hubspot salesforce trello 
Fluent in englishurdufrench
Preferred timezone EST, PST
Last seen 13 days ago
Signed up 20 days ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2023 - 2024: Customer Service Lead @ America Swimming Pool Co.

2022 - 2023: Technical Support Agent @ Allstate, Square Trade

2021 - 2022: Customer Support Representative @ TCS Private Ltd.

2021 - 2021: Sales Agent @ Trucking Funder

Education

2020 - 2023: Bachelors in Food Science And Technology @ University of Karachi

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