Goal oriented IT and Customer Support Specialist with over 12 years cumulative experience and skills to enhance processes and contribute to business development.
I have worked in IT roles as a Customer Success Manager, Technical Support Engineer, IT Support Analyst, IT Consultant and Cybersecurity Training Consultant.
I am ready to add more value to the delivery of solutions in a promising organization by applying my skills;
- Technical skills
- Analytical skills
- Excellent communication skills
- Project management skills
๐ Nationality | ๐ณ๐ฌ Nigeria |
๐ก Residency | ๐ณ๐ฌ Nigeria |
๐ Location | ๐ณ๐ฌ Nigeria |
Remote OK | rok.co/@roniyke |
https://www.linkedin.com/in/ikechukwunwosu/ | |
Skilled in | cybersecurity workflow tools customer support crm tools technical support azure aws business analysis cybersecurity pentesting identity access management web security cloud computing office 365 hubspot freshdesk zendesk intercom trello monday com clickup asana zapier time doctor clockify remote access tools appointment setting tools google office products lead generation tools documentation |
Fluent in | english |
Preferred annual pay (min) | $50,000/year |
Preferred hourly pay (min) | $25/hour |
Last seen | 2 months ago |
Signed up | 2 months ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2023 - Now: IT Project Consultant @ Signet Business Services
2022 - 2022: IT Network Consultant @ United Nations IOM
2017 - 2022: IT Consultant @ Qualysis Consulting
2015 - 2017: Customer Success Manager @ Buggaconnect Ltd
2013 - 2014: IT Support Analyst @ Oxford University Hospital IT Unit, UK
2012 - 2013: Technical Support Engineer @ Ask4 Broadband, UK
2011 - 2012: Information Systems Security @ Sheffield Hallam University
2001 - 2006: Computer Enineering @ Enugu State University of Science and Technology