I'm an IT professional with over 10 years of experience specializing in IT support, systems administration, network management, and cybersecurity. Iโve also worked extensively in customer service environments, ensuring that technical solutions are delivered with a strong focus on user satisfaction. In addition to my technical expertise, Iโve led small teams and coordinated IT projects, contributing to efficient service delivery and secure system operations. My background blends hands-on technical skills, leadership, and a customer-centric approach to IT service management.
2020 - 2025: COMPUTER MAINTENANCE TECHNOLOGIST @ Department Of Health, MIMAROPA Center For Health Development
2019 - 2020: CUSTOMER SERVICE AGENT II, TECHNICAL SUPPORT PROFESSIONAL @ SYKES ASIA, INCORPORATED
2014 - 2018: SENIOR SYSTEMS ANALYST @ COGNIZANT TECHNOLOGY SOLUTIONS PHILIPPINES, INC
2014 - 2014: SERVICE DESK ANALYST @ VOLENDAY INCORPORATED
2013 - 2013: Project-Based Technical Support @ EZ SISTEMO, INTEGRATION TECHNOLOGY CORPORATION
2009 - 2013: Bachelor of Science in Information Technology @ STI College Fairview