Dynamic and versatile professional with extensive experience in content writing, training, sales, customer relations, and virtual assistance. I currently work as a Telemarketing Trainer Expert at Intelcia and as a freelance writer, delivering high-quality content and tailored solutions for clients worldwide.
Skills:
- Content writing: web articles, technical sheets, blog posts, CVs, cover letters, training materials, and storytelling (fiction & non-fiction)
- Translation: French, English, Spanish
- PDF and Word document formatting and editing
- Creation of engaging training modules, quizzes, and e-learning content
- Sales and telemarketing: training, coaching, and quality assurance
- Virtual assistance: chat management, administrative support, back-office tasks
- Mastery of Microsoft Office Suite, Google Workspace, Canva, WordPress, and SEO tools
Experience:
- Over 7 years in sales, training, and customer service (Intelcia, Konecta, Telecourcia)
- Freelance ghostwriter and content creator for individuals and businesses, managing projects from conception to final delivery
- Quality assurance specialist for international clients, with proven ability to coach teams and improve performance
- Multilingual communicator: Malagasy (native), French (fluent), English (advanced), Spanish (intermediate)
What Iโm looking for:
- I am seeking remote freelance opportunities where I can leverage my skills in:
- Content writing (all types: web, technical, editorial, commercial)
- Translation and adaptation of documents
- Professional formatting and PDF management
- Virtual assistance, chat support, and administrative tasks
- Training content creation and e-learning development
2025 - Now: Sales Trainer Expert @ Intelcia
2020 - 2024: Trainer Expert @ Konecta
2017 - 2020: Quality Assurance Specialist @ Konecta
2017 - 2017: Teleadvisor @ Intelcia
2017 - 2017: Business Expert @ Telesourcia
2016 - 2017: Teleadvisor / Telemarketer @ Telesourcia
- Now: Freelance Ghostwriter & Story Writer
- Now: Creative Writing & Online Publishing
- Now: Music Composition & Instrumental Practice
- Now: Cooking & Recipe Sharing
2013 - 2015: Diploma of Higher Technician (DTS) in Marketing and Commerce @ Institut Supรฉrieur de Technologie, Antananarivo
2010 - 2013: Baccalaureate โ Sales Agent, Sales Techniques @ Lycรฉe Technique et Professionnel, Antsirabe
2010 - 2012: Certificate of Professional Studies (BEP) โ Sales Agent, Sales Techniques @ Lycรฉe Technique et Professionnel, Antsirabe