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rodsigma

Remote worker - Last seen ago

Bilingual professional (Portuguese and English) holding a BSC in Business Management and over 10 years of experience in human resources administration, web & app customer service, content review, and policy & compliance for well-known companies. I developed strategies for improving customer experience, collected feedback data, implemented best practices, understood customer needs, facilitated user experience in websites and apps, and showed customers how to use the software to meet their business needs. Now also interested and certificated in Artificial Intelligence.


Skilled in office365 customer support marketing interpersonal skills communication skills writing emotional intelligence organization skills artificial intelligence business sales time management team player ethics responsibility data annotation generative ai prompt engineering conflict management 
Fluent in englishportuguese
Preferred timezone 0, +1, +2, +3, +4, +5, +6, +7, +8, +9, +10, +11
Preferred annual pay (min) $40,000/year
Preferred hourly pay (min) $20/hour
Last seen 1 month ago
Signed up 2 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2018 - 2020: Customer Service Agente @ Accenture

2013 - 2014: English/Portuguese Operational Interpreter & Translator @ SUBSEA 7 & SISTERMI

2008 - 2009: Human Resources Administrator @ Time Now Engineering

2005 - 2007: Real Estate Broker @ PATRIMOVEL

- Now: Platform Experience Associate (App tester - Google Safe & Trust team) @ Accenture

Education

2003 - 2007: Honours Bachelor Degree in Business Administration and Management @ Estacio de Sa University

2001 - 2004: Cinema and Video Production Certificate @ Estacio de Sa University

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