Bilingual professional (Portuguese and English) holding a BSC in Business Management and over 10 years of experience in human resources administration, web & app customer service, content review, and policy & compliance for well-known companies. I developed strategies for improving customer experience, collected feedback data, implemented best practices, understood customer needs, facilitated user experience in websites and apps, and showed customers how to use the software to meet their business needs. Now also interested and certificated in Artificial Intelligence.
๐ Nationality | ๐ง๐ท Brazil |
๐ก Residency | ๐ฎ๐ช Ireland |
๐ Location | ๐ฎ๐ช Ireland |
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rok.co/@rodsigma |
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https://www.linkedin.com/in/rodrigo-figueiredo-/ |
Skilled in | office365 customer support marketing interpersonal skills communication skills writing emotional intelligence organization skills artificial intelligence business sales time management team player ethics responsibility data annotation generative ai prompt engineering conflict management |
Fluent in | englishportuguese |
Preferred timezone | 0, +1, +2, +3, +4, +5, +6, +7, +8, +9, +10, +11 |
Preferred annual pay (min) | $40,000/year |
Preferred hourly pay (min) | $20/hour |
Last seen | 1 month ago |
Signed up | 2 months ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2018 - 2020: Customer Service Agente @ Accenture
2013 - 2014: English/Portuguese Operational Interpreter & Translator @ SUBSEA 7 & SISTERMI
2008 - 2009: Human Resources Administrator @ Time Now Engineering
2005 - 2007: Real Estate Broker @ PATRIMOVEL
- Now: Platform Experience Associate (App tester - Google Safe & Trust team) @ Accenture
2003 - 2007: Honours Bachelor Degree in Business Administration and Management @ Estacio de Sa University
2001 - 2004: Cinema and Video Production Certificate @ Estacio de Sa University