Remote worker in New York, USA with 9+ years of experience - Last seen 1 year ago

Empathetic, agile, and highly responsible customer service professional delivering high-quality remote service via phone, chat, and email for the best possible customer experience. Displayed this by aiding autistic youth of diverse backgrounds with emotional bursts, while guiding them to new areas and teaching them new concepts. Also passionate about helping people and healthcare, recommending vitamins to clients, as long as it is approved by a doctor. Exceptionally articulate with written and verbal communication skills, writing a weekly summary to social worker supervisor on the progress of the client while also speaking clearly so clients can understand. Open-minded and excited about improving processes and renewing mental inventory of new resources daily, such as learning Spanish and speaking it fluently. Works on weaknesses and asks for help when necessary. A passionate and problem-solving people-person with an eye for customer service who creates loyalty, constantly strives to help others and injects quality, kindness, and care into every interaction.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@richardilfraim
🔗 Website	www.Doseofrich.com
Skilled in	customer service communication professionalism rapport building organization adaptability problem solving attention to detail teamwork growth mindset high innovation de escalation empathy eq
Fluent in	spanishhaitian creole
Preferred timezone	EST New York
Preferred annual pay (min)	$48,000/year
Preferred hourly pay (min)	$25/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter