Quick learner, Industrial Engineer specializing in creative problem-solving, process optimization, finance, and project management, I am a dedicated professional with strong analytical skills committed to consistently delivering high-quality results. Currently, I lead the Process Team at a telemarketing agency, focusing on internal improvements, strategic direction, and acting as the PMO for both internal and external projects of the company. My role capitalizes on my extensive background in process optimization and project management, enabling the identification and implementation of innovative solutions that bolster our operational effectiveness and service delivery. My dedication to excellence, combined with my analytical prowess, has empowered me to steer our team toward enhancing strategic initiatives and operational efficiencies. By melding strategic insight with practical engineering principles, I play a pivotal role in guiding our projects to fruition, ensuring they not only meet but exceed the high standards expected by our clients, thereby contributing significantly to our company's growth and industry standing
2024 - Now: Business Process Team Leader @ Accom
2021 - 2023: Business Process Analyst @ Accom
2013 - 2016: Finance Controller @ Santana
2023 - 2024: Master in Project Managment @ La Salle International Graduate School
2018 - 2021: Industrial Management Engineer @ Universidad Politรฉcnica de Madrid