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renzcaarlo

Remote worker with 12+ years of experience - Last seen ago

My experience includes almost 4 years of the following:

Shopify Virtual Assistant handling

* Customer Support (Phone, Email, Chat, Social Media)
* Order Fulfillment
* Product Listing / Page uploader
* Order Creation, Checking and verification
* Product Research
* Filing disputes
* Photo Editing

Doing a lot of computer operations will be easier for me. My knowledge includes but not limited to the following applications:

1. Microsoft Word, Excel, and Powerpoint
2. Canva
3. Google Docs
4. Zendesk
5. Slack
6. Gmail
7. Social Media


Skilled in customer service order fulfillment technical support social media management tracking exception refund and replacement lead generation 
Fluent in english
Preferred timezone UTC-4
Preferred annual pay (min) $7,000/year
Preferred hourly pay (min) $6/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2018 - 2020: Customer Service Representative @ Awesome OS

2016 - 2017: Customer Support Representative @ Convergys

2012 - 2013: Technical Support Representative @ 611 global services

Education

2013 - 2017: Bachelors of Science in Business Administration Major in Marketing Mangement @ Holy Cross of Davao College

712ms