My experience includes almost 4 years of the following:
Shopify Virtual Assistant handling
* Customer Support (Phone, Email, Chat, Social Media)
* Order Fulfillment
* Product Listing / Page uploader
* Order Creation, Checking and verification
* Product Research
* Filing disputes
* Photo Editing
Doing a lot of computer operations will be easier for me. My knowledge includes but not limited to the following applications:
1. Microsoft Word, Excel, and Powerpoint
2. Canva
3. Google Docs
4. Zendesk
5. Slack
6. Gmail
7. Social Media
๐ Nationality | ๐ต๐ญ Philippines |
๐ก Residency | ๐ต๐ญ Philippines |
๐ Location | ๐ต๐ญ Philippines |
Remote OK | rok.co/@renzcaarlo |
Skilled in | customer service order fulfillment technical support social media management tracking exception refund and replacement lead generation |
Fluent in | english |
Preferred timezone | UTC-4 |
Preferred annual pay (min) | $7,000/year |
Preferred hourly pay (min) | $6/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2018 - 2020: Customer Service Representative @ Awesome OS
2016 - 2017: Customer Support Representative @ Convergys
2012 - 2013: Technical Support Representative @ 611 global services
2013 - 2017: Bachelors of Science in Business Administration Major in Marketing Mangement @ Holy Cross of Davao College