Remote worker with 3+ years of experience - Last seen 16 days ago

Claudio Portillo – IT Services & Cloud Infrastructure Specialist
I'm a highly skilled IT professional with over 18 years of experience designing, implementing, and managing secure, scalable IT environments across cloud and hybrid infrastructures. My expertise spans Azure Entra ID (Azure AD), Microsoft 365, cybersecurity, Windows Server administration, and end-user support, helping businesses modernize their IT operations with confidence and clarity.

I specialize in:

Identity and Access Management: Seamless configuration of Azure Entra ID, SSO, MFA, Conditional Access, and RBAC.

Cloud Migrations: Planning and executing smooth transitions to Microsoft 365 and Google Workspace, including data integrity, mailflow, and user adoption.

Cybersecurity Posture Hardening: Implementing Microsoft Defender for Endpoint/Cloud, compliance policies, secure baselines, and monitoring with Azure Sentinel.

Server & Network Administration: Managing Active Directory, DNS/DHCP, firewalls, VPNs, Group Policy Objects (GPOs), and patch management.

Help Desk & End-User Support (Tiers 1–3): Resolving complex desktop issues, enhancing user productivity, and maintaining SLA-driven response times.

I'm known for my problem-solving mindset, clear communication, and commitment to delivering IT solutions that are both technically sound and aligned with business objectives. Whether working with a small startup or an enterprise client, I bring a proactive and security-first approach to every project.

🛂 Nationality	🇻🇪 Venezuela
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@portilloch
X	portilloch
Instagram	portilloch11
Skilled in	entraid mfa sso b2c o365 vm admin vmware windows server admin
Fluent in	englishspanish
Preferred timezone	CST
Last seen	16 days ago
Signed up	16 days ago
Badges	👨‍💻 Remote worker 🎖 Early adopter