I am Philippe Villarubia, a Virtual Assistant with over 7 years of experience specializing in supporting vacation rental owners. Currently, I work for a digital marketing company where I excel in exporting reports, managing Facebook ads, and creating eye-catching graphic designs. My expertise also includes formatting blog posts and optimizing client websites to enhance their online presence. I have a strong focus on landing page creation using Kajabi and other tools, along with proficiency in WordPress and marketing automation.
My diverse background includes roles such as:
-Digital Marketing Assistant & Virtual Assistant (Vacation Rental Industry) at The Virtual Hub (Oct 2017 โ Mar 2023): I collaborated with content teams, formatted and uploaded blog posts, created graphics for social media, performed site checks, and assisted with ad budget pacing across platforms like Google Ads and Bing Ads.
-Microsoft Surface Technical Support at Concentrix (Aug 2016 โ Aug 2017): I provided technical support for Microsoft devices, processed warranty claims, and guided customers through troubleshooting.
-Technical Support Representative for OnePlus at Sykes Asia (May 2016 โ Oct 2016): I assisted customers with OnePlus Android phones, offering troubleshooting and remote support.
-Fraud Analyst at JP Morgan and Chase (Sep 2015 โ Apr 2016): I helped secure membersโ accounts, assisted with reporting fraudulent transactions, and provided account support during travel.
-Customer Service Representative for eBay North America at ePerformax (Jan 2014 โ Aug 2015): I mediated between buyers and sellers, handling inbound and outbound calls to resolve concerns.
Fluent in English, Tagalog, and Cebuano, I possess strong computer skills, including proficiency in Google Sheets, Google Docs, and various CRM tools. I am currently seeking part-time opportunities to leverage my expertise further while generating additional income and delivering exceptional value to clients.
2017 - 2023: Digital Marketing Assistant, Virtual Assistant, Blog Publisher @ The Virtual Hub Cebu Philippines
2016 - 2017: Microsoft surface technical support (Both Chat and Phone) @ Microsoft Surface and Band (Concentrix Cebu) Phones, Chats and Email
2016 - 2016: Technical Support Representative @ One Plus Android Phones (Sykes Asia Cebu) Phones, Chats and Email
2015 - 2016: Fraud Analyst @ JP Morgan and Chase (Teleperformance)
2014 - 2015: Customer Service Representative @ eBay North America โ EPERFORMAX
2013 - 2013: Customer Service Representative @ Fingerhut (VCustomer)