As an experience customer service personal, the advertisements for Customer support officer with your organization sparked my interest. When reviewing the position requirements and your organization website, i was excited to find that my qualification and personal strength align well with your needs and mission.
With more than 2 years experience as a Customer service officer, i bring a comprehensive set of skills that I believe will be valuable to your organization. In my customer service role at UBA PLC, i excel at,
Improving Customer Experience
Complaint Resolution
Empathy
Problem Solving
Cross Selling / Up-Selling
Service-Based Selling
First Time Resolution (FTR)
CRM (Customer Relationship Management)
Building Customer Loyalty
Meeting the SLA (service level of agreement)
I am excited to contribute my talents and proficiency in problem-solving towards your team efforts. As an engaging communicator with a proven track record in inbound call handling. My focus on building strong professional relationship has been a beneficial asset through out my career.
Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience to discuss how my experience and background meets your needs.
๐ Nationality | ๐ณ๐ฌ Nigeria |
๐ก Residency | ๐ณ๐ฌ Nigeria |
๐ Location | ๐ณ๐ฌ Nigeria |
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rok.co/@peters1 |
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oluwasegunpetr |
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oluwasegun_peters |
Skilled in | customer support marketing backend office365 excel |
Fluent in | englishyoruba |
Preferred timezone | +8 |
Preferred annual pay (min) | $20,000/year |
Last seen | 2 years ago |
Signed up | 2 years ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2020 - Now: Customer Experience and Support @ United Bank for Africa
2014 - 2019: Marketing @ Moshood Abiola Polytechnic