Iโm a bilingual IT professional with over 10 years of experience in technical support, business analysis, application support, and workforce management. Iโve worked with global companies like Intel, IBM, and DXC Technologies, supporting cloud migrations, system integrations, and SLA-driven operations. My key skills include SQL, Power BI, Azure, Dynamics 365, and real-time support for enterprise applications. Iโm currently looking for remote opportunities where I can apply my technical knowledge, analytical thinking, and cross-functional collaboration to help teams run more efficiently and solve complex problems.
๐ Nationality | ๐จ๐ท Costa Rica |
๐ก Residency | ๐จ๐ท Costa Rica |
๐ Location | ๐จ๐ท Costa Rica |
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rok.co/@ouroboros0311 |
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https://www.linkedin.com/in/cesar-molina-cespedes-29a57459/ |
Skilled in | business analysis data analysis sql postgresql power bi power apps excel google sheets office365 windows azure active directory vmware virtualbox hyper v itil customer support technical support application support dynamics 365 crm erp jira slack networking system administration workforce management wfm real time analyst reporting sla kpi python powershell cmd web dev html css js git troubleshooting remote support cloud migration software deployment onboarding process optimization documentation root cause analysis linux citrix vpn remote work cross functional teams |
Fluent in | spanishenglish |
Preferred annual pay (min) | $31,000/year |
Preferred hourly pay (min) | $16/hour |
Last seen | 10 days ago |
Signed up | 10 days ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2024 - Now: Business Analyst III @ Intel (Contractor)
2024 - 2024: Dynamics Tech Support Engineer @ Tek Experts
2022 - 2024: Business System Analyst @ Intel (Contractor)
2020 - 2021: Infrastructure Engineer Level 2 @ Intertec International (Implementation)
2019 - 2020: Aeronautical Telecommunications Technical Support Level 2 @ SITA
2017 - 2018: Workforce Management Specialist @ DXC Technologies
2014 - 2016: SME @ IBM
2013 - 2014: Technical Support Specialist @ Western Union
2007 - 2011: Data Analyst @ EQUIFAX
2005 - 2006: Warehouse Manager @ Metroservicios SA