Experienced Account Manager/Customer Service Manager with 15+ years of success in managing client relationships, growing accounts, and delivering strategic solutions across industries. I specialize in building trust, identifying opportunities, and turning challenges into long-term partnerships.
Over the years, Iโve worked with both B2B and B2C clientsโdeveloping and executing sales strategies, improving retention, and ensuring every client interaction adds value. I thrive in fast-paced, results-driven environments, and bring a calm, collaborative energy to every team I join.
Skilled in Salesforce, HubSpot, virtual client engagement, and contract negotiation, Iโm equally comfortable leading remote meetings or stepping in as a hands-on problem solver. I believe great account management is about understanding the clientโs worldโand helping them grow within it.
Letโs connect if youโre looking for a reliable, experienced Account Manager/ Customer Services Manager who delivers with integrity and insight.
๐ Nationality | ๐ฟ๐ฆ South Africa |
๐ก Residency | ๐ฟ๐ฆ South Africa |
๐ Location | ๐ฟ๐ฆ South Africa |
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rok.co/@nka |
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https://www.linkedin.com/in/mandisakubheka/?trk=public-profile-join-page |
Skilled in | account management relationship building sales pipeline dev 2b b2c sales strategy contract negotiation revenue growth retention collaboration crm cms erp sales tools salesforce hubspot remote virtual client engagement problem solving conflict resolution |
Fluent in | english |
Preferred timezone | flexible |
Preferred hourly pay (min) | $38/hour |
Last seen | 3 months ago |
Signed up | 3 months ago |
Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2019 - 2021: Consultant @ Shepstone Gardens
2013 - 2017: Account Manager @ Everlytic
2010 - 2013: Trade and Investment Assistant @ UKTI
1995 - 1999: High School @ Queens High School