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nikocl

Remote worker with 9+ years of experience - Last seen ago

Experienced remote Help Desk and customer support specialist with a demonstrated history of working in the telecommunications/customer service industry. Proficient in using Microsoft Office products, GSuite, CRM programs such as Zendesk, SalesForce, and ConnectWise, LivePerson, and Okta. Strong information technology professional with a passion for customer service, data entry, and establishing supreme rapport with clientele.


Skilled in customer support data entry okta salse force zendesk connectwise microsoft word microsoft powerpoint microsoft excel slack macos athena g suite jira confluence google sheets sap 
Fluent in english
Preferred timezone -5
Preferred annual pay (min) $50,000/year
Preferred hourly pay (min) $19/hour
Last seen 1 year ago
Signed up 2 years ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2022: CX Support Analyst @ Coinbase

2017 - 2022: Help Desk Technician @ Hargray Communications

2016 - 2017: Technical Support Specialist @ OnPoint Digital

Education

2009 - 2013: Bachelor's of Science in Business Communications @ University of Phoenix

1,597ms