Experienced remote Help Desk and customer support specialist with a demonstrated history of working in the telecommunications/customer service industry. Proficient in using Microsoft Office products, GSuite, CRM programs such as Zendesk, SalesForce, and ConnectWise, LivePerson, and Okta. Strong information technology professional with a passion for customer service, data entry, and establishing supreme rapport with clientele.
๐ Nationality | ๐บ๐ธ United States |
๐ก Residency | ๐บ๐ธ United States |
๐ Location | ๐บ๐ธ United States |
Remote OK | rok.co/@nikocl |
https://www.linkedin.com/in/summercl-8705/ | |
Skilled in | customer support data entry okta salse force zendesk connectwise microsoft word microsoft powerpoint microsoft excel slack macos athena g suite jira confluence google sheets sap |
Fluent in | english |
Preferred timezone | -5 |
Preferred annual pay (min) | $50,000/year |
Preferred hourly pay (min) | $19/hour |
Last seen | 1 year ago |
Signed up | 2 years ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2022 - 2022: CX Support Analyst @ Coinbase
2017 - 2022: Help Desk Technician @ Hargray Communications
2016 - 2017: Technical Support Specialist @ OnPoint Digital
2009 - 2013: Bachelor's of Science in Business Communications @ University of Phoenix