I am a versatile and results-driven professional with a unique blend of customer experience expertise and event management leadership. Currently pursuing my Bachelor in Software Engineering at Virtual University of Pakistan, I have successfully led multiple university societies, coordinated high-profile events, and built a track record of delivering outstanding results in fast-paced corporate environments.
My professional journey includes working with FedEx at Ibex Lahore, Talabat, Apex BPO, and Taptap Send, where I handled international service campaigns, resolved complex customer issues, and maintained exceptional performance metrics.
With strong communication, problem-solving, and organizational skills, I thrive in roles requiring both strategic thinking and hands-on execution. Whether managing large-scale events, leading diverse teams, or delivering world-class customer support, I bring a proactive, adaptable, and quality-focused approach to every challenge.
๐ Nationality | ๐ต๐ฐ Pakistan |
๐ก Residency | ๐ต๐ฐ Pakistan |
๐ Location | ๐ต๐ฐ Pakistan |
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rok.co/@muhammadarsalan161103 |
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https://www.linkedin.com/in/muhammad-arsalan-4411a537a |
Skilled in | customer service operations crmemail chat phone support escalation handling complaint resolution payment order management leadership event management event planning execution society leadership coordination team management training budgeting resource allocation public speaking hosting technical professional skills problem solving critical thinking microsoft office suite google workspace sales upselling technique |
Fluent in | englishurdupunjabi |
Preferred timezone | Any time |
Last seen | 1 day ago |
Signed up | 4 days ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2024 - 2024: Costumer Service Excuetive @ Ibex Pakistan
2024 - 2028: Software Engineer @ Virtual university of Pakistan