Remote worker with 11+ years of experience - Last seen 28 days ago

A highly effective IT Solution Support Specialist with proven success in resolving technical issues and exceeding client expectations. My strong communication (verbal and written), interpersonal, and collaborative skills enable clear, concise
explanations of complex information to diverse audiences. I excel at multitasking, prioritizing critical issues under pressure, and maintaining composure. My analytical and problem-solving skills, coupled with a keen eye for detail, ensure accurate diagnoses and lasting solutions. A service-driven mentality and pragmatic approach guarantee practical, user-focused results that meet business needs.

🛂 Nationality	🇳🇬 Nigeria
🏡 Residency	🇳🇬 Nigeria
📍 Location	🇳🇬 Nigeria
Remote OK	rok.co/@mcdiamondz
Telegram	mac_ib
LinkedIn	https://www.linkedin.com/in/mcdiamondz/
Skilled in	custormer support software troubleshooting technical support ms dynamics sage x3 microsoft office linux system administration dhcp tcp ip active directory networking wired wireless networking firewall aws network configuration azure network security hardware knowledge database management software installation virtualization vmware esxi hyper v cloud computing aws azure cybersecurity awareness scripting and automation python powershell problem solving attention to detail excellent communication interpersonal skills cloud infrastructure backup disaster recovery system performance it documentation process management hardware troubleshooting backup and recovery operating system support windows linux enterprise application it support server management
Fluent in	english
Preferred timezone	0,+1,+2,+3,+8,+9,+10
Preferred annual pay (min)	$40,000/year
Preferred hourly pay (min)	$21/hour
Last seen	28 days ago
Signed up	2 months ago
Badges	👨‍💻 Remote worker 🎖 Early adopter