Solution-driven technology professional with a passion for data and customer service. I have a strong background in technical support and data analysis, helping clients find effective solutions to their challenges. My Data Science degree allows me to apply in-depth analysis to optimize processes and improve the customer experience. I am an effective and proactive communicator, always looking for opportunities to add value to teams and projects. I am knowledgeable in tools such as SAP, Zendesk, Jira, SQL, Python. I can analyze large data sets to identify patterns and make strategic decisions. I have experience implementing self-service solutions, contributing to improving efficiency and customer satisfaction.
๐ Nationality | ๐ฎ๐น Italy |
๐ก Residency | ๐ฎ๐ช Ireland |
๐ Location | ๐ฎ๐ช Ireland |
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rok.co/@mbignardi |
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http://linkedin.com/in/deoliveiramarcio |
Skilled in | user support troubleshooting business analysis project management infrastructure equipment maintenance installing configuring repairing pcs computer systems windows linux and ios platforms google space cloud drive sap m365 azure networking server hardware |
Fluent in | englishportuguesespanish |
Last seen | 11 months ago |
Signed up | 11 months ago |
Badges |
๐ Early adopter |
2021 - Now: IT Engineer @ Google