With 8 years of hands-on experience in customer support across diverse industriesโincluding telecommunications, e-commerce, tech, and hospitalityโIโm a dedicated Customer Support Specialist with a proven track record of enhancing customer satisfaction, retention, and loyalty. My expertise spans technical support, client integrations, and senior-level customer happiness support, with a focus on efficiency, empathy, and solution-driven service.
๐ Nationality | ๐ต๐ญ Philippines |
๐ก Residency | ๐ต๐ญ Philippines |
๐ Location | ๐ต๐ญ Philippines |
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rok.co/@mark_lachica |
๐ Website | fusion-funnel.com |
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https://www.linkedin.com/in/lewis-lachica13-support/ |
Skilled in | customer support tech support customer retention integrations figma system io gohighlevel sales funnel designer funnel builder automation slack trello jira zenhub zoho saas e commerce |
Fluent in | english |
Preferred annual pay (min) | $24,000/year |
Preferred hourly pay (min) | $8/hour |
Last seen | 5 months ago |
Signed up | 5 months ago |
Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2024 - 2024: Client Integration Specialist @ Machship
2022 - 2024: Tech Support Specialist @ Revolution Parts
2022 - 2024: Senior Customer Experience Guru @ City Unscripted
2020 - 2022: Team Lead Trainee @ T-Mobile
2016 - 2020: Team Captain @ Sprint
2024 - Now: Fusion-Funnel