I am a customer service professional with 1 year and 6 months of experience in call center roles, both on-site and remote. I have worked at Dominoโs Pizza handling customer support calls, and at AEDEA, where I was part of the fraud prevention team and also answered inbound calls in English.
My experience includes working remotely on weekends and occasionally for two-week periods focused on fraud detection and analysis. I am familiar with CRM tools such as Salesforce and have strong communication skills in both Spanish and English. I am organized, responsible, and always committed to delivering excellent service in every interaction.
I am currently looking for remote opportunities where I can continue to grow and contribute my experience in customer service and fraud prevention.
๐ Nationality | ๐ช๐ธ Spain |
๐ก Residency | ๐ช๐ธ Spain |
๐ Location | ๐ฐ๐ท South Korea |
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rok.co/@marinamedinaraya |
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marina.medina97 |
Skilled in | customer support html office365 excel salesforce google calendar gmail fraud |
Fluent in | spanish nativecatalan nativeenglish b2 |
Preferred annual pay (min) | $12,000/year |
Preferred hourly pay (min) | $8/hour |
Last seen | 3 months ago |
Signed up | 3 months ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2024 - 2024: Customer support call center @ Aedea
2021 - 2023: customer support call center @ Dominos pizza
2024 - 2025: Masterโs degree in teaching spanish language @ La Rioja University
2019 - 2023: University degree early childhood education @ UAB