Remote worker with 8+ years of experience - Last seen 5 months ago

A 2.1 BSC Information Systems Honours Degree holder who is a self-motivated, experienced and
knowledgeable Information Technology professional seeking to contribute training and acquired
skills within a Help Desk support role and a range of skills in the IT industry. Works well
independently, or in a team setting providing all facets of computer help desk support such as
troubleshooting, installations, and maintenance. In-depth knowledge and understanding of
numerous software packages and operating systems. Skilled in providing customer and end user
help desk support but not limited to, networking, help desk ticketing systems, tier 2 level
troubleshooting and configuration, customer support, operating systems, office 365 management,
active directory user management, virtualization, client server technology, build /manage virtual
machines, security, backups, hardware and software maintenance, installation and configuration,
server administration, ERP systems (Sage ERP 1000 and Navision Dynamics) management, Apple
management and support of devices, helpdesk and asset management, AV and website
development. Includes hands on lab. I am also interested in big data analytics and furthering my
knowledge in database management, networking and cybersecurity.

🛂 Nationality	🇿🇼 Zimbabwe
🏡 Residency	🇿🇦 South Africa
📍 Location	🇿🇦 South Africa
Remote OK	rok.co/@jtindo1992gmailcom
LinkedIn	https://www.linkedin.com/in/jonathan-t-alikalunga-9a8689182
Skilled in	customer support remote work team collaboration technical support
Fluent in	english
Preferred annual pay (min)	$18,000/year
Preferred hourly pay (min)	$7/hour
Last seen	5 months ago
Signed up	6 months ago
Badges	👨‍💻 Remote worker 🎖 Early adopter