Bilingual Customer Support Assistant with a strong background in communication, task organization, and user-focused service. I have experience in virtual customer care, handling inquiries, solving issues with empathy, and keeping a friendly tone across platforms. Iโm passionate about creating smooth user experiences and offering support in both English and Spanish. Open to new remote opportunities where I can bring positive energy, adaptability, and attention to detail.
๐ Nationality | ๐ธ๐ป El Salvador |
๐ก Residency | ๐ฎ๐ช Ireland |
๐ Location | ๐ฎ๐ช Ireland |
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rok.co/@jossiesanchezhdz |
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jossieidk |
Skilled in | customer support virtual assistant bilingual support crm email handling remote work english spanish organization communication problem solving microsoft office google workspace adaptability empathy data entry excel chat support task management |
Fluent in | englishspanish |
Preferred timezone | 0,+1,+2,+3 -5,-6,-7 |
Preferred annual pay (min) | $32,000/year |
Preferred hourly pay (min) | $15/hour |
Last seen | 1 month ago |
Signed up | 1 month ago |
Badges |
๐ฉโ๐ป Remote worker ๐ Early adopter |
2024 - 2024: Agent Help Desk Specialist @ Foundever
2023 - 2024: Customer Service Representative @ Teleperformance
2021 - 2023: Bilingual Technical Assistant @ Centro Cultural Salvadoreรฑo Americano