Remote worker with 31+ years of experience - Last seen 1 year ago

With over two decades of rich experience, including significant IT and computer-related roles, I bring a diverse skill set spanning management in music production, construction, and social services. Leadership as a Site Supervisor, General Manager, and Eligibility Worker III has honed my communication, project management, and legal compliance skills. In IT, roles such as an IT Support Specialist, Technical Support Specialist, and Computer Repair Technician have showcased my proficiency in troubleshooting, system maintenance, and user training. Despite lacking formal IT certifications, my self-taught expertise in various technologies, as reflected in completed assessments, underlines my adaptability and continuous learning. Excelling in roles, I've garnered accolades for exceeding targets and innovative problem-solving, demonstrating a commitment to excellence in the dynamic field of IT and beyond.

🛂 Nationality	🇺🇸 United States
🏡 Residency	🇺🇸 United States
📍 Location	🇺🇸 United States
Remote OK	rok.co/@joenetherland
LinkedIn	https://www.linkedin.com/in/joenetherland/
Skilled in	leadership team management communication problem solving time management organizational adaptability flexibility technical troubleshooting data analysis creativity strategic thinking decision making project management team building financial literacy change management conflict resolution emotional intelligence computer software regulatory knowledge compliance knowledge negotiation technical support troubleshooting problem solving customer service remote desktop support ticketing system incident management network connectivity software support hardware support windows os tcp ip dns hardware diagnostics problem resolution remote assistance documentation knowledge base user training end user assistance multitasking system maintenance vpn computer repair cultural competence regulatory compliance income verification benefits administration case management client assessments documentation review interviewing applicants needs assessment policy interpretation quality assurance benefit calculations data entry record keeping case file management referral services fraud detection fraud prevention government aid confidentiality client advocacy empathy cultural sensitivity community outreach interagency cooperation resource allocation public aid eligibility criteria interview techniques compassion
Fluent in	english
Preferred timezone	-10, -9, -8, 7, 6, -5
Preferred annual pay (min)	$60,000/year
Preferred hourly pay (min)	$30/hour
Last seen	1 year ago
Signed up	1 year ago
Badges	👨‍💻 Remote worker 🎖 Early adopter