Computer engineer with knowledge in cloud computing, business applications, IT service management solutions, networks and infrastructure and agile methodologies; with experience in resolving incidents and technological business requirements for global clients, testing, reporting and technical documentation, consulting in consumer electronics, technical, logistical and operational assistance in IT projects and management of technological assets; with skills such as analytical capacity, problem solving, teamwork, customer orientation and autonomy.
2022 - Now: Business Solutions Support Associate @ Scotiabank
2021 - 2022: IT Specialist @ Sutherland
2019 - 2021: Technical Support Analyst @ Teleperformance
2019 - 2019: Technical Support Representative @ Unysis
2014 - 2018: Support Technologist @ Tigo Une
2012 - 2014: Onsite Support Technician @ SENA
2011 - 2012: Web Developer @ Carmen Adriana Lรณpez Laboratory,
2015 - 2018: Computer Engineering @ Northern Catholic University Foundation
2009 - 2011: Software Programming Technician @ National Learning Service SENA