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jazrobinson09

Remote worker with 8+ years of experience - Last seen ago

Proactive and adaptable IT professional with hands-on experience in technical support, system administration, and customer service. Adept at troubleshooting and resolving software, hardware, and network issues in diverse environments. Proven track record of improving operational efficiency and delivering high-quality technical support


Skilled in jira service desk onbase unity client netsuite office 365 outlook cisco anyconnect duo slack zoom workday salesforce crm google chrome microsoft edge mozilla firefox brave vpn wi fi network systems windows 10 enterprise android ios chrome os clever classlink 
Fluent in english
Preferred annual pay (min) $60,000/year
Preferred hourly pay (min) $25/hour
Last seen 2 months ago
Signed up 2 months ago
Badges ๐ŸŽ– Early adopter

Employment

2022 - 2024: Technical Support Representative @ CAMBIUM LEARNING GROUP

2020 - 2022: COBRA Technical Operations Specialist @ WEX BENEFITS

2018 - 2019: Advocate Customer Service Home Base Agent (HBA) @ VERIZON WIRELESS

2017 - Now: Seasonal Technical Support Specialist @ BLESSED 4U2C NON-PROFIT CORPORATION

3,870ms