Iโm Javier Gruel, a professional with over 20 years of experience in customer service, sales, and communication, along with 8 years leading remote teams in telemarketing and customer support. Throughout my career, Iโve sharpened my skills in writing clear, engaging content for customers, whether it was for sales scripts, customer emails, or product descriptions. I also have hands-on experience testing and giving feedback on digital platforms, like when I helped Square fine-tune their Pay Bill feature through beta testing.
My strengths include clear writing, attention to detail, understanding what customers are looking for, and managing projects remotely. Right now, Iโm looking for a remote role where I can combine my writing and communication skills to help readers make confident purchase decisions โ all while working flexibly and growing as a commerce content creator.
๐ Nationality | ๐ฒ๐ฝ Mexico |
๐ก Residency | ๐บ๐ธ United States |
๐ Location | ๐บ๐ธ United States |
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rok.co/@javigruel |
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grueljavinotion |
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alxgruelvj |
Skilled in | customer support remote customer service telemarketing sales leadership team management beta testing quality assurance ux user testing content writing copywriting digital marketing ecommerce crm office365 excel google workspace project management communication |
Fluent in | spanishenglish |
Preferred timezone | PST, +3 |
Preferred annual pay (min) | $50,000/year |
Preferred hourly pay (min) | $22/hour |
Last seen | 2 days ago |
Signed up | 3 months ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2021 - 2025: Business Owner @ Imperial Valley Colectivo
2020 - 2022: Customer Service Specialist (Remote Transition) @ Delta Dental
2018 - 2024: Brand Ambassador & Event Leader @ Freelance
2011 - 2015: Energy Engineer @ Universidad Politecnica de Baja California