Irfan Morshed Bhuiyan
I am a customer service professional with a strong background in communication, problem-solving, and client relationship management. With experience managing customer inquiries across multiple channels, I have consistently delivered exceptional support, resulting in increased satisfaction and engagement.
During my tenure as a Junior Engagement Officer at X Integrated Solutions, I successfully boosted customer interaction by 45% through prompt and effective responses on social media platforms. My internships at Robi Axiata Limited and Banglalink Digital Communications Limited further refined my organizational and operational skills, where I managed data, coordinated interviews, and supported training sessions.
I bring advanced proficiency in Microsoft Office, a customer-centric mindset, and a proactive approach to resolving issues efficiently. My ability to adapt to new tools and workflows, coupled with excellent verbal and written communication skills, makes me a strong fit for remote customer service roles.
I am eager to contribute my skills to creating positive client experiences and driving customer loyalty for your organization.
๐ Nationality | ๐ง๐ฉ Bangladesh |
๐ก Residency | ๐ง๐ฉ Bangladesh |
๐ Location | ๐ง๐ฉ Bangladesh |
Remote OK | rok.co/@irfan_m |
https://www.linkedin.com/in/irfan-morshed/ | |
Skilled in | customer support communication crm problem solving ms office data entry data analysis web dev market research workflow optimization social media management project management |
Fluent in | englishhindi |
Preferred timezone | 0,-1,-2,-3,-4,-5,-6,-7,-8 |
Preferred annual pay (min) | $50,000/year |
Preferred hourly pay (min) | $12/hour |
Last seen | 11 days ago |
Signed up | 11 days ago |
Badges |
๐ Early adopter |
2023 - 2024: Intern, Enterprise Business Division @ Robi Axiata Limited
2017 - 2024: Undergraduate, B.Sc in CSE @ BRAC University