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@irfan_m

Remote worker with 3+ years of experience - Last seen ago

Irfan Morshed Bhuiyan

I am a customer service professional with a strong background in communication, problem-solving, and client relationship management. With experience managing customer inquiries across multiple channels, I have consistently delivered exceptional support, resulting in increased satisfaction and engagement.

During my tenure as a Junior Engagement Officer at X Integrated Solutions, I successfully boosted customer interaction by 45% through prompt and effective responses on social media platforms. My internships at Robi Axiata Limited and Banglalink Digital Communications Limited further refined my organizational and operational skills, where I managed data, coordinated interviews, and supported training sessions.

I bring advanced proficiency in Microsoft Office, a customer-centric mindset, and a proactive approach to resolving issues efficiently. My ability to adapt to new tools and workflows, coupled with excellent verbal and written communication skills, makes me a strong fit for remote customer service roles.

I am eager to contribute my skills to creating positive client experiences and driving customer loyalty for your organization.


Skilled in customer support communication crm problem solving ms office data entry data analysis web dev market research workflow optimization social media management project management 
Fluent in englishhindi
Preferred timezone 0,-1,-2,-3,-4,-5,-6,-7,-8
Preferred annual pay (min) $50,000/year
Preferred hourly pay (min) $12/hour
Last seen 1 year ago
Signed up 1 year ago
Badges ๐ŸŽ– Early adopter

Employment

2023 - 2024: Intern, Enterprise Business Division @ Robi Axiata Limited

Education

2017 - 2024: Undergraduate, B.Sc in CSE @ BRAC University

10ms