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I'm a customer support expert and self-proclaimed unicorn that focuses on improving customer experience by looking at underlying root causes.
| 🛂 Nationality | 🇩🇴 Dominican Republic |
| 🏡 Residency | 🇩🇴 Dominican Republic |
| 📍 Location | 🇩🇴 Dominican Republic |
 Remote OK
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rok.co/@gusfravax |
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https://www.linkedin.com/in/gusfravax/ |
 Instagram
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gusfrava26 |
| Skilled in | html customer support technical support g suite gorgias e commerce d2c b2b saas content writer office365 css jira notion trello process improvement qa shopify |
| Fluent in | spanishenglish |
| Preferred timezone | -3, -8, -5, -6 |
| Preferred annual pay (min) | $25,000/year |
| Preferred hourly pay (min) | $12/hour |
| Last seen | 2 years ago |
| Signed up | 2 years ago |
| Badges |
👩💻 Remote worker 🎨 Maker 🎖 Early adopter |
2020 - 2022: Quality Assurance Analist @ Hire Horatio
2022 - Now: CS50 Class @ Harvard Online
2022 - Now: Full Stack Web Development for Beginners @ Skillshare
2018 - 2020: Multimedia @ ITLA