I am a customer service specialist with over 8 years of experience in the tech industry. I am passionate about providing excellent customer service and helping customers solve their problems. I am also skilled in using a variety of customer service software and tools.
I am capable of providing customer support to customers via phone, email, and chat. I was responsible for resolving customer issues in a timely and efficient manner. I was able to achieve a 90% customer satisfaction rating in my roles.
I am a highly motivated and results-oriented individual. I am also a team player and I am able to work well under pressure. I am confident that I would be a valuable asset to your team.
๐ Nationality | ๐ญ๐น Haiti |
๐ก Residency | ๐บ๐ธ United States |
๐ Location | ๐บ๐ธ United States |
Remote OK | rok.co/@gmathieu13 |
Telegram | GDubMike |
Skilled in | customer service technical support help desk customer experience customer satisfaction problem solving communication teamwork leadership microsoft office trello slack zoom google suite |
Fluent in | englishfrenchhaitian creole |
Preferred timezone | +5 |
Preferred annual pay (min) | $40,000/year |
Preferred hourly pay (min) | $12/hour |
Last seen | 11 months ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2019 - Now: Technical Support Specialist @ Easy Shipping
2015 - 2017: Help Desk Specialist @ SACOMA
2012 - 2015: Customer Experience Manager @ Digicel
2012 - 2016: BS @ Ecole Superieur d'Infotronique d'Haiti