I'm a seasoned professional in customer success, boasting over 18 years of experience in building strong customer relationships and driving retention. My career is marked by a data-driven approach to decision-making and a passion for improving customer loyalty. My professional journey has seen to take on roles that involve strategic planning, onboarding management, and team leadership.
๐ Nationality | ๐ฎ๐ณ India |
๐ก Residency | ๐ฎ๐ณ India |
๐ Location | ๐ฎ๐ณ India |
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rok.co/@giriyusap |
๐ Website | tiny.cc/giriworkspace |
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https://www.linkedin.com/in/girichand/ |
Skilled in | customer satisfaction strategic planning upsell renewals onboarding retaining team leadership mentorship account growth customer segmentation |
Fluent in | english |
Last seen | 4 days ago |
Signed up | 3 months ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2010 - 2024: Sr Manager Customer Success @ Champion Infometrics (LakeB2B)
2008 - 2010: MSc International Business @ Stirling University
2001 - 2004: MBA Marketing @ ITM University