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@gaeldagada

Remote worker with 7+ years of experience - Last seen ago

Bilingual (FR/EN) customer service specialist with over 6 years of proven success in remote technical support at Apple and Teleperformance. Recognized for exceptional service quality, awarded the AppleCare Excellence Award (2023) for consistently high customer satisfaction. Skilled in technical troubleshooting, bilingual communication, and remote collaboration using tools like Zendesk and Webex. Iโ€™m currently exploring remote opportunities in customer support, content moderation, and am eager to apply my detail-oriented approach to localization QA/testing roles.


Skilled in customer support zendesk ios macos webex technical support office365 
Fluent in frenchenglish
Preferred timezone -5,-4,-3,-2,-1,0,+1,+2,+3,+4,+5
Preferred annual pay (min) $40,000/year
Last seen 3 months ago
Signed up 3 months ago
Badges ๐Ÿ‘จโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2022 - 2025: Technical support advisor @ Apple

2019 - 2021: Customer service @ Teleperformance

Education

2017 - 2019: BTS Negotiation et Relation Client @ Lycee Pigier Toulouse

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