I am a bilingual customer support representative (English & Spanish) with experience building rapport, onboarding and giving personal advice. In my recent position I have helped more than 200 clients per month successfully through the onboarding, app management & general inquiries process delivering satisfaction and resolution rates higher than 90%-95% due to effective communication, active listening, and personalized solutions.
๐ Nationality | ๐จ๐ด Colombia |
๐ก Residency | ๐จ๐ด Colombia |
๐ Location | ๐จ๐ด Colombia |
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rok.co/@estebantorresag1 |
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https://www.linkedin.com/in/estebantorres70/ |
Skilled in | customer support customer engagement rapport building personalization typing critic thinking rapid learning organized and punctual empathetic |
Fluent in | englishspanish |
Preferred annual pay (min) | $25,000/year |
Preferred hourly pay (min) | $14/hour |
Last seen | 21 hours ago |
Signed up | 2 days ago |
Badges |
๐ Early adopter |
2025 - Now: Customer Support Representative @ Concentrix