Experienced chat support specialist and training manager with a strong background in customer service, live chat operations, and employee development. I've worked with VIP clients, handled complex requests, and trained teams to improve soft and hard skills. I'm now looking for a fully remote, non-voice position in customer support or content validation. I'm fluent in written English and use AI tools to ensure fast and accurate responses
๐ Nationality | ๐ฐ๐ฟ Kazakhstan |
๐ก Residency | ๐ฐ๐ฟ Kazakhstan |
๐ Location | ๐ฐ๐ฟ Kazakhstan |
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rok.co/@diasuleimen2007 |
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diasuleimen |
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sulejmenrpg |
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https://%d0%b4%d0%b8%d0%b0%d1%81-%d1%81%d1%83%d0%bb%d0%b5%d0%b9%d0%bc%d0%b5%d0%bd-294100291/ |
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diasuleimen |
Skilled in | customer support live chat crm non voice remote support training soft skills helpdesk content validation kpi analysis ai tools chat support writing email support |
Fluent in | russianenglishkazakh |
Preferred timezone | +5 |
Preferred annual pay (min) | $45,000/year |
Preferred hourly pay (min) | $20/hour |
Last seen | 24 days ago |
Signed up | 24 days ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2024 - 2025: Business coach @ IT CC Contact Center
2022 - 2022: Customer support for mass users @ IT CC Contact Center
2022 - 2024: Customer support for VIP users @ IT CC Contact Center
2017 - 2022: Bachelor of Arts in Directing @ Turan University