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@cindybarcacel

Remote worker with 5+ years of experience - Last seen ago

Hey! Iโ€™m Cindy Barcacel, a bilingual (Spanish-English) customer support specialist with strong experience helping clients and teams across different industries. Iโ€™ve handled everything from tech support and onboarding to platform issues and case resolutionโ€”always making sure the customer feels heard and supported. Whether it's working with tools like Salesforce, CentralReach, or Workday, or jumping in to solve DNS/email problems, Iโ€™m all about making things easier for clients and delivering a smooth, positive experience. Iโ€™m organized, empathetic, and quick to adapt to whatever comes my way.


Skilled in customer support client onboarding technical support salesforce workday centralreach dns cloudflare email support chat support ux ui saas healthcare support platform support remote work bilingual hipaa training process improvement 
Fluent in spanishenglish
Preferred timezone -4, -5,
Preferred annual pay (min) $10,000/year
Preferred hourly pay (min) $7/hour
Last seen 1 month ago
Signed up 1 month ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽ– Early adopter

Employment

2025 - Now: Client Support Specialist โ€“ DNS & Email @ Thrive

2025 - 2025: HR Platform Support Coordinator @ Symrise

2024 - 2024: Provider Support Specialist @ Empower Aba

2023 - 2023: Senior Surgical Coordinator @ Cabral Institute

2023 - 2023: Scheduling Coordinator @ Pedcare

2021 - 2021: Assistant Chief Nursing Officer | Case Manager| Patient Care Coordinator @ Northstardoc

Education

2025 - 2025: ITF+ CompTIA IT, part 1 of 3: Concepts and Networking ITF+ CompTIA IT, part 1 of 3: Concepts and Networking @ The Edge

2022 - 2022: HIPAA Associate (HIPAAA) @ Texas Medical Association

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