I am a passionate professional with over 17 years of customer service experience, adept in moderating and providing support across various communication platforms. I am skilled in managing customer interactions and enhancing service efficiency with expertise in service quality analysis and first contact resolution.
๐ Nationality | ๐บ๐ธ United States |
๐ก Residency | ๐บ๐ธ United States |
๐ Location | ๐บ๐ธ United States |
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rok.co/@chloealyse |
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Chloe A.R |
Skilled in | customer support salesforce sharepoint cybersource microsoft office peachtree accounting quickbooks lexis nexus lean sigma six certified moderation investigation communication management time management mentorship claims loss prevention billing finance promotion administration chat support email support team leadership drafting |
Fluent in | english |
Preferred timezone | +1 |
Preferred annual pay (min) | $50,000/year |
Preferred hourly pay (min) | $17/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐ฉโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2021 - 2024: Service Agent Supervisor @ LiveOps
2020 - 2023: Customer Service Representative @ Arise
2016 - 2020: Inter-loan Clerk @ FPC Bryan
2007 - 2015: Customer Service Assistanct @ CGI Federal
2022 - 2022: Business Plan
2023 - 2026: Business Admin/Project Management @ Southern New Hampshire University
2016 - 2017: Small Business Managment @ Blinn College
2015 - 2016: Small Business Entrepreneurship @ Columbia Southern Univesity
2007 - 2008: Phlebotomy @ Houston Community College