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cchavez123

Remote worker with 16+ years of experience - Last seen ago

With a diverse professional journey spanning roles in sales, contract management, finance, and IT service management, I bring a unique blend of skills and a passion for driving results. My experience has honed my ability to collaborate effectively, streamline processes, and manage resources efficiently. While my most recent role as a Service Manager in a SaaS company has equipped me with a profound understanding of the SaaS industry, I'm excited to channel my experiences and ambitions into a project management role. I thrive on challenges and am eager to learn and adapt quickly, making me a valuable asset for companies seeking someone to lead and succeed in their projects.


Skilled in customer success relationship management client service data analysis reporting customer advocacy agile methodologies agile ceremonies jira excel advanced excel power bi tableau cherwell itil saas b2b business analysis project management escalation management financial reporting budgeting procurement compliance higher education curriculum dev student management government procurement ariba rfms e2 finance systems process improvement workflow optimization data migration public speaking training stakeholder engagement upsell strategies contract administration escalation resolution 
Fluent in englishspanish
Preferred timezone America/Bogota, America/Mexico_City, America/New_York, America/Toronto, America/Chicago, America/Caracas, America/Sao_Paulo, America/Lima, America/Guayaquil.
Preferred annual pay (min) $45,000/year
Preferred hourly pay (min) $24/hour
Last seen 1 month ago
Signed up 1 month ago
Badges ๐Ÿ‘ฉโ€๐Ÿ’ป Remote worker

๐ŸŽจ Maker

๐ŸŽ– Early adopter

Employment

2021 - Now: Customer success manager @ Spring global

2019 - 2021: ITSM analyst @ Swinburne university of technology

2017 - 2018: Finance support analyst @ Swinburne university of technology

2016 - 2017: Curriculum specialist @ Swinburne university of technology

2014 - 2016: Senior admissions officer @ Swinburne university of technology

2013 - 2014: Product tester @ Swinburne university of technology

2011 - 2013: Accounts payable specialist @ American embassy

2009 - 2011: Contract specialist @ American embassy

Side Projects

2011 - 2013: Selling my own designed bags

Education

2014 - 2019: Master of finance and banking @ Swinburne university of technology

2013 - 2018: Master of leadership @ Northeastern university

2006 - 2010: Fashion designer @ Arturo tejada

2006 - 2010: Business administration @ Pontificia Universidad Javeriana

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