I am a project manager at 24-7 Intouch, a global leader in customer experience solutions, and the founder of Restor Wellness, a wellness and well-being consultancy. With over 11 years of experience in business administration, operations, project management, and customer service, I have developed and honed a diverse set of competencies that enable me to deliver value and impact across various domains and industries.
As the founder of Restor Wellness, I create and implement innovative programs that promote health, happiness, and productivity for individuals and organizations. I leverage my knowledge and skills in program management, process improvement, and customer service management to design and execute effective and engaging solutions that meet the needs and expectations of my clients. As a project manager at 24-7 Intouch, I lead and support multiple projects across different functions and regions, ensuring alignment with strategic objectives, quality standards, and best practices. I collaborate with cross-functional teams, stakeholders, and partners to deliver high-quality results, manage risks, and solve problems. I am passionate about learning, growing, and making a positive difference in the world.
๐ Nationality | ๐ฌ๐น Guatemala |
๐ก Residency | ๐ฌ๐น Guatemala |
๐ Location | ๐ฌ๐น Guatemala |
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rok.co/@bmiza |
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https://www.linkedin.com/in/byron-miza-36409b81/ |
Skilled in | customer experience project manager operations manager team building jira smartsheets chatgpt excel employee dev sales leadership coaching |
Fluent in | spanishenglish |
Preferred timezone | -6, -5, -4 , -3, -2 |
Preferred annual pay (min) | $65,000/year |
Preferred hourly pay (min) | $32/hour |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2020 - Now: Project Manager @ IntouchCX
2016 - 2018: Team Manager @ Telus International
2014 - 2016: Team Manager for Corporate and Guest Relations @ Xerox
2011 - 2013: Customer Service Coach @ NCO
2019 - Now: Founding Restor Wellness
2021 - Now: Bachelor in Business Administration @ GAIA Business School