Experienced IT consultant. Expertise in leading/managing Support and Implementation team. Handling pre and post sales technical support and product improvements.
๐ Nationality | ๐ฎ๐ณ India |
๐ก Residency | ๐ฎ๐ณ India |
๐ Location | ๐ฎ๐ณ India |
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rok.co/@bivashsingh |
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https://www.linkedin.com/in/bivsingh/ |
Skilled in | support manager product support integrations implementation account management customer success office365 crms slack pipedrive zira servicenow keybase atss zendesk chatgpt zappier ios macos microsoft windows splunk newrelic |
Fluent in | englishhindinepalibengali |
Preferred timezone | +5:30, +9, +8 |
Preferred annual pay (min) | $40,000/year |
Preferred hourly pay (min) | $15/hour |
Last seen | 22 hours ago |
Signed up | 22 hours ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2022 - Now: Head of Support @ DocQ
2019 - 2021: Consultant @ Capgemini
2017 - 2019: SME tech Support @ Concentrix
2016 - 2017: CRO @ HGS