Remote worker with 18+ years of experience - Last seen 5 months ago

A results-driven Technical Support Manager with extensive experience in customer support, troubleshooting, and team leadership. Currently working at Setu, specializing in resolving complex customer issues, optimizing support processes, and ensuring seamless client experiences.

Strong background in API troubleshooting, monitoring tools (Grafana, AWS CloudWatch), and product support, with a proven track record of driving operational efficiency and customer satisfaction. Adept at managing support teams, streamlining ticketing workflows, and collaborating with cross-functional teams to enhance product reliability.

Now seeking a leadership role in Product Support, where I can leverage my technical expertise and customer-first approach to build and scale high-performing support teams.

🛂 Nationality	🇮🇳 India
🏡 Residency	🇮🇳 India
📍 Location	🇮🇳 India
Remote OK	rok.co/@asha_jobhunt
LinkedIn	https://www.linkedin.com/in/ashasinghghosh
Instagram	asha singh
Skilled in	customer support technical support technical support manager lead support
Fluent in	englishhindi
Preferred annual pay (min)	$80,000/year
Last seen	5 months ago
Signed up	5 months ago
Badges	👩‍💻 Remote worker 🎨 Maker 🎖 Early adopter