โ Bilingual professional with a combined 4+ years of experience in international customer service.
โ 2 years of experience in leading and coordinating Telecommunication, Solar panel, and Network installation.
โ Skilled in providing comprehensive IT software and hardware support to clients, ensuring efficient issue resolution and customer satisfaction.
โ Team-oriented with strong self-leadership, a commitment to continuous learning, and effective research skills in the ever-evolving technology landscape.
โ Proficient in applying design thinking to analyze business and technical data, blending technical expertise with creativity for innovative, user-centric solutions.
๐ Nationality | ๐ต๐ฆ Panama |
๐ก Residency | ๐บ๐ธ United States |
๐ Location | ๐บ๐ธ United States |
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rok.co/@armman10 |
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https://www.linkedin.com/in/armando-de-sedas-ba28b313a/ |
Skilled in | ccna it network customer support mba marketing customer service office365 excel ai tools project management leadership |
Fluent in | spanishenglish |
Preferred timezone | -6,-5 |
Last seen | 1 year ago |
Signed up | 1 year ago |
Badges |
๐จโ๐ป Remote worker ๐จ Maker ๐ Early adopter |
2022 - 2023: General Store Manager @ AT&T My Wireless
2021 - 2022: A/V & IT Tech Support @ Concordia Texas University
2020 - 2021: Solar System Designer @ Solar Plus Panama
2018 - 2019: Resic Support Engineer @ Ericsson
2017 - 2018: Interactive Applications Engineer @ Tigo
2021 - 2022: Strategic and Marketing Plan for Heroes Night Out
2018 - 2019: LTE & FWA expasion Puerto Rico
2021 - 2022: Master of Business Administration @ Concordia University Texas
2011 - 2016: Bachelor in Electronics & Telecommunication Engineering @ Technological University Of Panama