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@anastasiyag

Remote worker with 7+ years of experience - Last seen ago

Experienced Operations and Customer Success professional with 6+ years in client-facing, administrative, and project coordination roles across global outsourcing and tech environments. Skilled in streamlining processes, managing cross-functional teams, and supporting recruitment cycles from candidate review to final hiring decisions. Strong background in remote team leadership, onboarding, and training design.

Fluent in Portuguese, English, Ukrainian and Russian, business proficiency in Mandarin and Korean, with hands-on expertise in tools such as Salesforce, ClickUp, JIRA, Greenhouse, and Power BI. Quick to master new platforms and adaptable to evolving workflows, including CRM and ATS systems.

Currently seeking remote, flexible roles in operations coordination, recruitment support, or localization project management. Open to part-time, freelance, or contract opportunities—ideally in environments that value independent, async work styles.


Skilled in budgeting sla service improvement business analysis project planning financial management b2b translation research crm marketing strategy compliance management team management teaching data analysis negotiation problem solving analytical skills salesforce jira clickup microsoft power bi tableau microsoft office 
Fluent in englishportugueseukrainianrussianmandarin
Preferred annual pay (min) $33,000/year
Preferred hourly pay (min) $18/hour
Last seen 20 days ago
Signed up 2 months ago
Badges 👩‍💻 Remote worker

🎨 Maker

🎖 Early adopter

Employment

2024 - 2025: Customer Success Manager @ Pharmbills

2023 - 2024: Customer Success Manager @ Teleperformance

2022 - Now: Independent Translator @ Editorial Presença

2022 - 2023: First Line Manager @ Teleperformance

2021 - 2022: Advertisement Assistant @ Teleperformance

2020 - 2021: Customer Service Specialist @ Teleperformance

2019 - 2022: Public Relations Specialist @ 上海恒磐实业有限公司

Side Projects

2021 - 2022: Research assistant at OPEN - Observatório da Política Externa Nacional

2018 - 2018: English Teacher at 碧桂园教育集团

2018 - 2018: Mandarin-Portuguese translator at Orange Localization Professionals

2018 - 2018: Portuguese Teacher at Embassy of Japan in Portugal

2017 - 2017: English Teacher at 天津外国语大学

2016 - 2016: Portuguese Teacher at PERI

Education

2018 - 2022: Master's in International Relations and Affairs @ 南开大学

2018 - 2018: Exchange Program, Regional Studies @ 한국외국어대학교

2016 - 2017: Advanced Course in Mandarin, Chinese Language and Literature @ 天津外国语大学

2014 - 2018: Bachelor's in Asian Studies @ Universidade de Lisboa

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