I am an experienced IT support professional currently working as an Associate Technology Operations โ IT Support at Maersk โ AP Moller, Pune. I specialize in troubleshooting, remote support, and service desk operations, with a strong focus on incident management using the ServiceNow ticketing tool. Prior to Maersk, I worked as a Technical Support Specialist at Wipro, where I resolved technical issues and contributed to enhancing customer satisfaction. I hold an AWS Certified Cloud Practitioner certification and a Master of Technology in Construction Management, along with a Bachelor of Technology in Civil Engineering.
๐ Nationality | ๐ฎ๐ณ India |
๐ก Residency | ๐ฎ๐ณ India |
๐ Location | ๐ฎ๐ณ India |
Remote OK | rok.co/@alpha3456 |
https://www.linkedin.com/in/mohd-anas-0a900b195 | |
Skilled in | remote support problem solving technical support servicenow communication skills teamwork customer satisfaction time management adaptability |
Fluent in | english |
Preferred timezone | India Standard Time (IST) Pune, MH ยท UTC+5:30 |
Preferred annual pay (min) | $60,000/year |
Preferred hourly pay (min) | $18/hour |
Last seen | 20 days ago |
Signed up | 2 months ago |
Badges |
๐จโ๐ป Remote worker ๐ Early adopter |
2024 - present: Associate technology operations @ Maersk- AP Moller
2022 - 2024: Technical support specialist @ Wipro
2018 - 2020: M.tech in construction management @ APJ abdul kalam technical university
2014 - 2018: B.tech in civil engineering @ APJ abdul kalam technical university